100% Customer Satisfaction

It is our goal at J.T.M. Pet Products, Inc. to give 100% Customer Satisfaction. Therefore if you are not completely satisfied with our products, contact us within 30 days from the the purchase date for our consideration of either a refund or exchange. Customers will be responsible for the original shipping and handling cost as well as the shipping expense for return.

All returned merchandise must be in resalable condition at the time we receive it for refund or exchange consideration. Customers are responsible for the carrier's treatment of returned products.